RMS ONLINE MODULE
FOR REMOTE
PROPERTIES
PROPERTY NAME:
USERNAME:
PASSWORD:
PROPERTY CODE:
URL:
Please
follow this guide to Setup and Install the RMSOnline Module of the RMS system.
The RMSOnline
Module works seamlessly with RMS to record reservations from the internet and
payments for accommodation allowing you to maintain your own online booking
system.
Availability
of your RMS database is monitored and updated every 2 minutes automatically
synchronizing both the RMS application and RMSOnline. Full property details are monitored and
updated every 6 hours automatically, although both synchronizations can be ran
manually at any time.
RMSOnline
client should be installed onto a machine which has 24 hr access to the
internet to enable it to monitor and synchronize the online reservations with
your RMS application, while it can be minimized to the bottom of the screen it MUST
NOT be closed.
You may
display your company logo on the left of the RMSOnline banner; this must be max
400 x 40 pixels in size.
Your
RMSOnline client will show in your system tray as the icon below.
Glossary of Terms:
Synchronisation:
This is where
RMSOnline and RMS exchange reservation, availability and setup details,
allowing both systems to be aligned at any one time.
Full Property Synchronisation:
This
function will occur every six (6) hours, exchanging RMS setup details including
allotments and tariffs.
Reservation Synchronisation:
This
function will occur every two (2) minutes, exchanging reservation details and
availability.
1. SETUP – General
Information
Go To
Setup Menu, General Information
Enter
Your property details including
your email address
Go To
The Options Tab
Tick
Use Allotments
Tick
Charge types for Agents
Save and Exit
2. SETUP – Tariffs
Enter
New Tariffs if required
Refer to pages 54 – 60 of your RMS
Setup Manual
3. SETUP – Travel
Agents
Go To
Setup Menu, drop down arrow
Select
Travel Agents
Choose
Add
Enter
Agent Name E.g. RMSOnline or
Internet Bookings
Enter
Agent code 1
Save and Exit
Click
Find
Edit
The new travel agent
Go To
Charge type tab
Move
Charge types required for
RMSOnline bookings to the Right
All charge types moved to the
right can be chosen by the public when making online reservations.
Go To
Allotments Tab
Select
Add
Select
Category from the drop down list
Select
From to Dates for the availability
of this category on RMSOnline
Enter
The number of rooms you wish to
show available on RMSOnline from this Category
Save and Exit
Repeat
Until allotments are entered for
all Categories you wish to show online.
4. SETUP – RMSOnline
Options
Go To
Setup Menu, drop down arrow
Select
RMSOnline Options
Enter
Your property cancellation policy
Enter
Your property terms and conditions
Save and Exit
5. INSTALLATION FROM
RMS CD – RMSOnline Client
Insert
RMS Install CD
Exit
From auto run screen
Open
My Computer
Right Click
On your CD drive
Select
Explore
Open
The RMSOnline Client folder
Run
The Setup file
Next
Through the install leaving the
defaults as is
Restart
Your computer
6. INSTALLATION FROM
RMS WEB – RMSOnline Client
Go To
Login
Using your Client ID
Go To
Downloads page
Download
RMSOnline Client - Version 2.05 to
your desktop
Install
The RMSOnline Client using above
file
Restart
Your computer
7. RUN – Starting up
RMSOnline Client
The RMSOnline client should
startup automatically on the restart of your system.
IF Not
Go To
Start, Programs, Startup,
RMSOnline Client
Go To
Tools
Select
Options
Enter
Your username & password as
per page 1
Go To
The Database Tab
Enter
Your SQL Login details
The details on this screen should
be the same as your RMS connection wizard.
Select
The SQL Server from the drop down
list
Select
Your database from the drop down
list
Save and Exit
8. SYNCHRONISING –
Full Property Details
Go To
Synchronise
Select
Full Property
This process can take up to 5
minutes to run, please be patient. When
complete you will see a line in the message screen ‘Upload completed’ as shown
above.
RMSOnline Transactions:
In order
to view all RMSOnline Reservation transactions Paid and Unpaid from RMS you may
log onto our customer service page through www.rms.com.au.
To Logon to the RMS web page:
Go to www.rms.com.au
Click
once on the Customer Service option on the navigation bar as shown in the
screen shot above.
The below
screen will appear.
Enter
your client ID and password (if unknown this can be obtained from the RMS
support desk) and choose enter.
The page
below will appear.
Click
once on the Online Transactions button as shown in the screen shot below.
You will
be presented with a page similar to that below;
This page
is broken into 4 sections;
- A total of the unpaid
transactions
- A total of the paid
transactions
- A breakdown of the unpaid
transactions
- A breakdown of the paid
transactions
Unpaid Transactions:
These are
broken into each reservation made from RMSOnline. They can be identified in RMS using the
Booking ID number. Each transaction is
listed with the information of Booking ID, Property/Guest Name, Trans Date and
Amount owing.
Paid Transactions:
This
section is also broken into each reservation made from RMSOnline. Each transaction is listed with the
information of Booking ID, Property/Guest Name, Trans Date, Date Paid and
Amount Paid.
The
Booking ID represents the RMSOnline Confirmation number found on the
Confirmation email.
This page
may be printed using your print option on your internet toolbar.