RMS Remote Port Forwarding & Firewall Setup

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This document is designed for use by those clients whose internet connection is shared or behind a firewall, thus making the internet connection directly available on the computer hosting RMS Remote.

This document is provided as an information only document and is intended to be used by a IT Professional. RMS takes no responsibility for the information contained herein or on any of the provided external links.

RMS Remote is based on the commonly available VNC software program.

VNC (an abbreviation for Virtual Network Computing) is a client/server software package allowing remote network access to graphical desktops. With VNC, you may allow yourself to access your machine from everywhere provided that your machine is connected to the Internet. VNC is free (released under the GNU General Public License) and is available on most platforms.

The VNC system uses TCP Port 5900 to communicate between Host and Remote. If you have setup a Firewall or Internet Connection Sharing/Proxy software to enable access to the Internet over your LAN you will need to utilize Port Forwarding of port 5900 to use RMS Remote (VNC).

Please seek advice to setup port forwarding on your system.

Below are links to external web sites that discuss setting up port forwarding on different platforms.

Win 98/ME - http://www.practicallynetworked.com/sharing/ics/icsconfiguration.htm

Win 2000 - Microsoft Help Web Site

If you are using a Router with a built-in Modem/Firewall please refer to your manual.

ADSL Broadband Users READ THIS

If you are using an ADSL modem to connect to your broadband internet service provider it will be necessary to setup port forwarding on that modem.

For users of the Alcatel Speed Touch range of modems please refer to its manual for directions or follow the basic information on this link

Note: The information provided on the above link is not maintained by RMS. RMS takes no responsibility for the accuracy of this information.

Following the steps below will enable RMS to dial into your system without disabling your firewall.

Click on Start then Control Panel.

If the Control Panel is in the categorised view, change it to the classic view by selecting the option on the left hand side - see below

Now double click on the Network Connections icon as shown below

You will now see a screen showing all of your network connections - both internet and local area network. There may be 1 or 2, and sometimes more.

The one that you are looking for is usually in the section titled Dial-up and is usually named after your Internet Service Provider.

Notice how the description has the words "Firewalled"

Right click the mouse on this icon and select properties.

Now select the Advanced TAB, then choose the button 'settings' on the lower right side.

Choose the Settings button then Select Add.

Complete all details on the screen as show above, then select 'OK'.

Click once on 'OK' and you are done.

Now close any remaining boxes and your done.

The CHM file was converted to HTML by chm2web software.