Reversing Receipts

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Reversing a Receipt:

In RMS financials, deletion is not possible. Charges may be voided, in which case a full audit trail is kept or a receipt may be reversed (providing it is reversed on the same day as it was originally recorded and the banking has not been closed in the meantime)

If you accidentally receipt an amount by Cash instead of Credit Card, please do the following steps.

1.Go into the account.

2.Highlight the incorrect receipt transaction

3.Select Rev Receipt located on the bottom toolbar in the middle.

4.It will ask for a reason why the receipt is being reversed. Enter the reason and click OK

5.Re-receipt accordingly.

** DO NOT USE THE REFUND OPTION FOR THIS

When balancing daily, these mistakes should be corrected before the banking is closed. A receipt from a closed period may be reversed, using the Manager log in and password only. A dishonoured cheque is an example of a reversal for a past period.

Past banking and financial reports cannot be amended, although accounts will be adjusted and show a transaction date of the current date.

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