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PABX
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| PABX Printing Errors:
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| If you receive print outs which state that the ext number does not exist in RMS, this could be due to the reservation not being checked in, or an extension has been missed in your setup. See RMS Module Interfaces, PABX Processor Interface.
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| PABX Controller Interface
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| Checking the PABX Processor Data Path:
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| To check where RMS is looking for the pabxxxxx.dat file, double click on the RMS PABX Processor in the bottom right corner. In the centre of the screen you will see a field named PABX file, this is the path that RMS is using to find the dat file. If this path is incorrect RMS will not log any phone calls.
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| To change the path, close the PABX Processor, run the RMS connection wizard then restart the Processor.
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| PABXxxx.dat File:
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| If the PABXxxxx.date file does not exist, has been moved or renamed RMS will not log phone calls. Contact your PABX software company to ensure that is file is set to the rmswin folder.
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| Testing:
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| To test that phone calls are being logged by RMS;
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| Make
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| A test call from an ADMIN line to an external number
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| Hang up
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| After 30 seconds.
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| You should see the call appear in the fields within 1 minute of hanging up.
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| Enter
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| A reservation arriving today
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| Check it in
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| Make
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| A phone call to an external number from that room
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| Hang up
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| After 30 seconds
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| You should see a call appear in the fields within 1 minute.
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| Open
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| The reservations account
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| You should see a charge on the account for the phone call.
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| Related information on the PABX Interface include;
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| PABX Interface Installations
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| PABX Controller Installations
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| PABX - Internet - Movie Interface Information
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| The CHM file was converted to HTML by chm2web software. |