What is the Overdue Departure Report?
Lists reservations that have not yet been arrived in the system or no shows that have not yet been cancelled in the system; you may sort this report by Room or Name. This report may be build for all Categories or only one.
Why Use This Report?
This report should be build on a daily basis before balancing and closing the day by all properties – the information contained in this report will show you if you have forgotten to select the check out button on a reservation or if a guest has extended and you have failed to arrive at adjust the departure date on the booking. It is important that these reservations are dealt with in a timely fashion.
Important Report Notes: