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RMS V8 Full Installation Procedures
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| RMS V8 Installation Procedures:
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| Please ensure that you have read and understand all information on this page prior to moving through the installation steps.
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| Installations must only be undertaken between 9am and 5pm EST weekdays as the support staff you may require are not available outside these hours.
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| The below instructions assume that you do not currently run an SQL server. Sites with existing SQL Servers are encouraged to discuss the intended installation with RMS prior to attempting installation.
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| · It is recommended that you exit all running applications and disable virus scanners before installing RMS.
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| · These instructions are designed for either standalone systems or standard Peer-2-Peer networks. If you are intending to use a Terminal Services or Citrix environment please contact RMS Support for these installation instructions.
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| · RMS requires your system to be set to English Australia, New Zealand or United Kingdom regional settings.
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| · You will need to be logged onto your system using administration privileges.
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| · The RMS database reside on an SQL server.
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| · SQL needs to be installed onto the file server only, to house the RMS Database.
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| · The server may or may not be a computer which will run the RMS program itself.
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| Operating System Compatible SQL Version
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| XP (home & professional) MSDE & SQL Express
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| Vista (all versions) SQL Express
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| 2003 Server (all versions) MSDE SQL Express SQL 2000 SQL 2005
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| RMS provides MSDE and SQL Express versions of SQL – these versions allow 5 concurrent connections to the SQL server.
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| SQL 2000 and 2005 are not provided by RMS – these versions have no limit to the concurrent connections to the SQL server.
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| · The server must be running in application or mixed authentication mode and should be installed as the default instance (i.e. No instance name).
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| · RMS recommends that you set the default sa password to emu.
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| · Care should be taken to ensure that the server will accept remote tcp/ip connections from workstations (off by default in 2005 – to do this use the SQL surface area configuration utility)
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| Following the SQL Installation you should then test each workstations connectivity download the Advanced Port Scanner (pscan13.exe) from www.rms-global.com/utils - download and run this program on each workstation. Set the IP to scan to be that of the server and untick the range box. You should find port 1433 open.
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| STEP ONE: Server only.
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| Install one of the following 2 SQL options on the server only:
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| If you have chosen to use SQL 2000 or SQL 2005 please skip step one and go straight to step two.
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| MSDE Installation only: The icon presented after restart will look like
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| STEP TWO: All machines to be used as an RMS workstation
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| This procedure should be performed on the SQL Server only if it is to be used as an RMS workstation.
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| · Insert the RMS installation CD and select the Full Version option
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| · Follow the onscreen instructions to install RMS. We advise to leave the default options intact.
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| · You may be prompted to restart your system, please do so if requested.
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| STEP THREE: On the server only.
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| · Create a folder named RMSWIN on any drive of the server. C drive is preferred.
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| · Ensure that this folder is shared across your network and that all users have FULL access to it.
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| STEP FOUR: One computer only. This will either be the server if you have chosen to use the server as an RMS workstation or the first computer you have loaded the full version onto in step 2.
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| This procedure is to create a blank RMS database.
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| · Select Start – All Programs – RMS for Windows – Connection Wizard
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| · Choose the first option – Create a Blank RMS Database – and click next. You will receive the below screen.
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| · Once all fields are completed choose the Finish button
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| · If you receive an authentication error please check the password and try again.
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| · A message will appear that you have successfully created the database, click ok.
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| Once you select the finish button the system can take up to 5 minutes before the success message appears, please be patient.
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| STEP FIVE: On all other workstations.
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| Repeat steps two (2) and six (6) to install RMS on each workstation, step three (3) and four (4) should be skipped.
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| STEP SIX: On all other workstations.
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| This procedure is to connect to an existing database.
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| · Select Start – All Programs – RMS for Windows – Connection Wizard
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| · Choose the second option – Choose an existing database – and click next. You will receive the below screen.
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| · Once all the fields are completed click the Finish button.
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| · If you receive an authentication error please check the password and try again.
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| · A message will appear that you have successfully created a connection to the RMS database, click ok
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| STEP SEVEN: 1 computer only.
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| This step will install the RMS Configurator. The Configurator must be installed on 1 computer only; this computer must have access to the RMS Database and must be connected to the internet 24/7.
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| The configurator manages all communication between your RMS system and RMS. It will ensure you are aware of any upgrades, will automatically handle new Help Files and Postcode changes and will ensure your RMS licence is current.
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| · Insert the RMS installation CD
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| · Click once on the option RMS Configurator and follow the onscreen instructions to install
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| · Once installed successfully the Configurator will start up automatically and you will see an icon appear in the system tray (next to the time) which indicates the RMS Configurator is running. This icon is of the world.
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| · The RMS Configurator will automatically begin to download the latest RMS upgrade. Once this upgrade has been downloaded the next time you log out and back into RMS it will automatically install the upgrade for you.
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| If any errors occur when installing the RMS configurator please log a service request through our web page www.rms-global.com and one of our Support Staff will contact you to assist.
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| The CHM file was converted to HTML by chm2web software. |