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Holds
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| What is this Feature?
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| The Hold function allows a room to be held during periods its occupant is absent. The reservation continues but days of absence may be recorded and charged at a different rate to the occupied tariff.
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| When is it used?
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| This may be used to record any period of absence, whilst the room contiues to be reserved in the occupant's name. Mining camps use this feature to note leave days, whilst the room continnues to be held for the occupant. It prevents the room becoming available for the few days the occupant has indicated their absence.
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| How is the Hold feature Set up?
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| 1. Go to Setup/General Info/Options and select Use Hold
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| 2. Setup Hold tariiffs
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| Establish a Charge Type to use for the hold periods eg. On Hold
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| Establish one or more Hold tariffs - you may have a zero or FOC tariff
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| Complete a Tariff Look up table linking the Hold Charge type, Hold Tariff and Charge Period
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| Please refer to tariff tables in the Set up section for more details about setting up tariffs.
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| How is a reservation placed on Hold?
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| Select the required reservation, which must have an Arrived status.
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| Select the Hold tab to display this screen:
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| Select the leaving date, which is the first day the Hold will apply, and the Returning date.
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| Select the Charge Type to apply during the Hold period. This will replace the tariff on te reservation for the hold period.
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| Save and Exit
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| Additional Hold periods may be added as required but all Holds MUST be within the reservation period. A Hold period must end at least the day before the departure date as a reservation cannot be Departed whilst On hold.
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| To see the tariff construction, return to the reservation screen and click on Total Rate.
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| A Tariff calculation screen will appear, scroll to the Hold dates and you will see the Hold Charge type and rate have replaced the normal tariff.
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| Finding Reservations On Hold
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| The reservations which are on Hold, going on Hold or expected to return from Hold may be found by using the IN/Out screen and selecting the Hold required from the report View box.
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| The CHM file was converted to HTML by chm2web software. |