RMS Help

IntroductionWelcome to RMSHelpHow Do I Get Support?How Do I Log an Enhancement Request?Licence AgreementAbout the RMS licence agreementRMS SupportSystem SetupIntroduction to System SetupRMS V8 Full Installation ProceduresLimiting MSDERMS Backup to CD WritersRMS ConfiguratorRMS Connection WizardRMS Minimum Hardware RequirementsRMS Remote Port Forwarding & Firewall SetupRMS with Windows 2000 & Terminal ServicesUNC Style PathUpgrade Installation InstructionsRMS Module InterfacesIntroduction to RMS ModulesIBackup InterfaceAccounting InterfaceCS Tech BoomGate InterfaceBoomGate InterfaceNet2 BoomGate InterfaceClient Import UtilityEvents Module OutlineOwner Accounting ModuleInternet Backup ModuleBIG4 Membership DatabaseTop Tourist Membership DatabasePABX Processor InterfacePABX Controller InterfacePABX - Internet - Movie InterfacePC EFTPOS InterfaceRMS- POS ProtocolsPOS InterfaceReceipt Import SpecificationsRMSOnline System RequirementsRMSOnline InterfaceRMS SetupIntroduction to RMS SetupAccount TypesAdding Account CodesAccount SetupAccount Setup - Account TabAccount Setup - Banking TabAccount Setup - Options TabAccount Setup - GST TabAccount Setup - Owner Accounting TabAccount Setup - 3rd Party Payment Order TabAccount Setup - Correspondence TabAccount Setup - Reporting TabActivity CodesBudgetsCategory / AreaCategoryAreaArea TabUser Fields TabMeters TabPABX TabAttributes TabDescription TabOwner TabEOM TabInterconnecting TabAddress TabHousekeeper TabClassificationsClient StatusCountry groupingsDonation TypesEvent ManagementForm LettersGeneral InformationProperty TabOptions TabUser Definable TabReservation TabSystem TabLabels TabModules TabBackup TabHousekeeping TabGroupingsInterconnecting RoomsMarket TypesPackagesQuote of the DayRegionsRequirementsRes TypesSMS MessagingSubjectsSundry ChargesTitleTariff OverviewCharge TypesCharge PeriodsTariff TableTariff Look UpCopying Tariff TablesAncillary SetupIntroduction to RMS Ancillary SetupAttributesBed ConfigurationBooking SourceBusiness LostContactsCredit CardsDiscountsDwellingsElectricity/Gas/WaterField MaintenanceForeign Exchange RatesHousekeeperHousekeeper TasksHousekeeping HolidaysLate FeesLinenMetersMultiple PropertiesPayment ModeRelationshipRMSOnline OptionsSecurity ProfilesSundry GroupingTravel AgentsUser Defined LabelsUser InformationClientsIntroduction to RMS ClientsAdding a Client RecordAdding a Student RecordAdding Additional Clients to a ReservationAdding an Owner RecordAddressesAlumni ClientsAssociationsChanging Clients allocated to ReservationsEditing a Client RecordFree Nights optionHistorySearchable fieldSearching for a Client RecordReservationsIntroduction to RMS ReservationsActivity FieldBill Categories - Version 8.11Cancelling a ReservationCopy a ReservationEdit a ReservationEvent ReservationF9 ReservationsGroup ReservationsGroup Rooming ListGroup Reservation - cancellingLong Term ReservationsQuote ReservationsRepeat ReservationReservation StatusReservation Tabs & ButtonsSearch for a ReservationSemester ReservationsSingle ReservationsFinancialsAccounts Receivable A/RAudit TrailCancel Tax InvoiceDepositsEnd of Month BalancingNight AuditNight Audit Sample reportsPayment ModeSplit TariffsSuspense in RMSReservation/Client AccountsIntroduction to AccountsAdding a CommentBalance TransferCharge RedirectionCreating the TariffCredit Notes, Vouchers, JournalsCredits/ Receipts/ VoidsCredit Card Fee - Version 8.11 onlyCredit TransfersMergeReceiptingRefundingRepeat ChargesReversing ReceiptsStatements / Tax InvoicesSundry/ Periodic ChargesTransferring AccountsTransferring TransactionsVoiding ChargesMerging Transactions for Tax InvoicesVouchersRequirementsIntroduction to RequirementsMonitored RequirementsRequirements on ClientsRequirements & ReservationsRequirements & the To Do ListCorrespondenceIntroduction to RMS Form LettersCreating Form LettersCreating Access No SlipChanging from Word to Text Editor 2Changing from Text Editor to Text Editor 2Editing Form Letters From Setup MenuEditing a Sent or Recorded LetterEmailingCorrespondenceGenerate Access No SlipPDF format for emailsQueued CorrespondenceSending CorrespondenceChartsAn Introduction to RMS ChartsAvailability ChartMonth ChartPosition ChartReservation ChartCash AccountIntroduction to the Cash AccountCash Account UseHousekeeping Module - Version 8.11 onlyQuick Start to HousekeepingHousekeeping Module OverviewHousekeeper Setup BreakdownLinenBed ConfigurationHousekeeping HolidaysHousekeeping TasksCleaning TimesHousekeeping Task CostHousekeeperApplying Housekeeping Settings to your SystemApplying your Housekeeping Settings OverviewAllocating Tasks to Tariff TablesAllocating Tasks to AreasAllocating Tasks to CategoriesAllocating Tasks to General InformationApplying Housekeeping Schedules to ReservationsApplying Housekeeping Schedules to ReservationsUsing the Housekeeping SchedulesUsing the Housekeeping SchedulesUsing the Housekeeping RosterUsing the Housekeeping RosterUsing the Clean ScreenAllocating Hold Over CleansHousekeeping ReportsHousekeeping ReportsProcessesCash OutHousekeeping Module - Version 8.11Room Sharing - Version 8.11SMS Messaging - Version 8.11Special EventsTour Desk - Version 8.11Trust Accounting - Trust Bank AccountOwner Accounts - OverviewOwner Details and AccountSetupChange of Ownership - Permanent LettingEntering EOM ChargesEditing/Changing EOM ChargesSundry Charges Payable to OwnersMoving Areas within CategoriesFuture Res on Owner StatementsChange of Ownership - Holiday LettingAttaching an Owner to an AreaAccounting OptionsGlobal Notes on Owner StatementsHolding Payment to OwnersTravel Agent Commission for Trust/Owner AccountingAccounting ProceduresDaily Balancing ProcedureApplying CreditProcessing Owner ReceiptsPay Individual OwnersDwelling Maintenance - Chargeback to OwnersTrust Receipts Vs General ReceiptsBank Reconciliation - Three way balanceBank Reconciliation Balance AssistanceThird PartiesThird Party - How to AddApplying a Third Party ChargeThird Party PaymentsEnd of Month ProceduresEnd of Month ProcedureCreate ExpensesGeneral TransfersPay Owner/ ManagerOwners EFT FileEmailing Owner StatementsReportingMonies Held In Trust PreviewExpenses ReportGeneral Transfers ReportCash Transactions ReportMonies Held In TrustPayments Issues ReportThree Way BalanceTrust Summary ReportOwner StatementsTrust Reconciliation ReportManagers Cash ReportManager - Change of ManagementOwner Accounting - No Trust Bank AccountOwner Accounts - OverviewOwner Details & AccountSetupHolding Payments to OwnersGlobal Notes on Owner StatementsAttaching an Owner to an AreaFuture Res on Owner StatementsSundry Charges Payable to OwnersMoving Areas within CategoriesEditing EOM ChargesChange of Ownership ProcedureAccounting ProceduresDwelling Maintenance - Chargeback to OwnersApplying CreditProcessing Owner ReceiptsPay Individual OwnerThird PartiesThird Party - How to AddApplying a Third Party ChargeThird Party PaymentsEnd Of Month ProceduresEnd of Month ProcedureGeneral TransfersOwners EFT FileEmailing Owner StatementsReportingTrust Summary ReportOwner StatementsManagers Cash ReportTravel AgentsIntroduction to Travel AgentsAdding a Travel AgentAttaching a Travel Agent to a ClientAttaching a Travel Agent to a ReservationEditing a Travel AgentTravel Agent AccountsTravel Agent Bulk Payments on NettTravel Agent Payments Inc Commission to be PaidTravel Agent Payments Less CommissionTravel Agent ReportsCompanyIntroduction to CompaniesCompany Set UpCompanies & ReservationsCompany Charge TypesCompany StatementsCompany PaymentsCompany ReportsAdditional FeaturesBackup and RestoreRMS Backup to External DiskRMS Backup to FTPRMS Backup to Hard DiskRMS Backup to Microsoft CD/DVD Writing WizardBlack listCorrespondence on AccountsCountry GroupingEncashment CertificateFunction Key ShortcutsGlobal Check In/OutHoldsHousekeeper Allocation and CleanMaintenance ReservationsMeal Import UtilityMessagesMeter ReadingsNight AuditNight Audit for Quest PropertiesNight Audit for Quest Properties with A/RPABXProcessing Late FeesRMS Export to MYOBSnapshotTracking Add OnsYield ManagementReport WriterIntroduction to RMS Report WriterAmending an Export TemplateChoosing Criteria to Search onExporting DetailsCreating LabelsMerging Details to Form LettersRMS ReportsIntroduction to ReportsDaily ReportsReservation ListIn HouseArrival ListDeparture ListHousekeepersOverdue ArrivalOverdue DepartureHousekeeper ForecastFinished RequirementsCancellation ListCurrent Client ListPhone ActivityArea StatusArea Reservation ListAttribute ListOverdue Deposit ListClient SummaryJob MaintenanceBooking ChartDaily ActivityArr/Dep/Stayover ForecastClient ListArea AvailabilityMaintenance ReportGroup Name ListingPhoto ReportStatus ListClass ListYear InAlumni DonationsBirthday ListUnder 18 ListAlumni LostAccounting ReportsDebtors LedgerDaily CashDaily ChargeCash ExpenseCash TransactionsInhouse Guest BalancesForward IncomeInvoice ListingGST Audit ReportDeposit SlipRevenue ForecastStatementsCash AllocationDiscountsFlash ComparativeEncashmentVoucher TransactionsCharges Audit TrailAudit TrailNight AuditAR StatementsBonds HeldSuspense Receipt DetailsVerify AccountsSundry UsageHigh BillsAdvance DepositsManagement ReportsCharges Report by CategoriesClients By RegionReservations Made/ModifiedList of EventsCashChargeOccupancyOccupancy by Category Report OptionABS ReportBudget vs. ActualQuotes & Enquiries Follow UpTop X By SundryMarketingDwelling ManagementTick SheetOccupancy ComparisonCreate Stats FileYTD CashYTD ChargeFrequent FlyerArea Income SummaryTariff Table ListAllotment ReportTop x GuestsTravel Agency CommissionProjected Forecast ReportCharges By SundryCompany ActivityDwelling InsuranceCurrent Area StatusCompany DetailTourism ActivityBanding ReportRental AccrualsTransit OccupancyPerformancePerformance IIPerformance IIICompany/Guest ChargesFinancial SummaryBlacklisted ClientsDaily Reservations ActivityInsurance ExpiryStaff ProductivityDaily OccupancyForward BookingsCompany RevenueOn HoldOwner Accounting ReportsOwner StatementCashbookBanking SummaryCash TransactionsUpdating Monthly FiguresMeal ReportsBoomGate ReportsUtilities MenuIntroduction to Utilites MenuBatch Tax Invoice runBulk ChargesBulk Meal Card GenerationBulk Registration CardsCheck UnAllocated ReceiptsClient Direct DebitsDelete ClientsDelete EOD RecordsDelete Reports.mdbDelete Res/AccDwelling MaintenaceDwellingsElectricity/Gas/Water readingsExport Clients to AsciiFinancial InterfaceFix AccountsGlobal Check In/OutImport Meal FileImport Receipt FileIncrease Tariffs by Set %Internet Billing ImportMaintenance - AreaMeal ExtractionMeal Pass UploadOwner/Trust - Create EFT Owner FilePrint PassesProcess Late FeesPurgeQueued CorrespondenceRemove NullsReset Boomgate StatusReset Sheets in All ResReset WorkstationsSet Res Status to Owner OccupiedUpdate Nightly TariffsValidate InActive AccountsXfer Owners - > ClientsTrouble ShootingRMS Online TroubleshootingBoomGatesCreating a Screen ShotDuplicate Client RemovalHidden FieldsLong Term DebtorsMoving an Area to another CategoryPABXPOSSearch ReservationFAQIntroduction to FAQBooking Chart not opening on current dayCopying Tariff TablesUpgrading from version 8.10 to Version 8.11RMS OnlineRMS Online TroubleshootingMarketing Reports for RMS OnlineSeach for an RMS Online Reservation